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Free standard shipping on all items
If you are not satisfied with the product, you can return it within 30 days of receipt. However, if the return is not due to quality issues, you will be responsible for the costs of return or exchange. For standard returns, you must keep the original packaging. The product must be in the following condition:
（1）Uninstalled and/or non-assembled
（2）Unused, no pieces missing
（3）With original tags and original packaging
Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier's website instead of the entire order. We would NOT accept if the item(s) are marked delivered greater than 30 days when you initiate the return
（1）Clearance items
（2）Customized items
（3）Offline purchase (items or parts not listed on our website)
（4）Items marked “Non-Returnable” on the product page
（5）Assembled or disassembled products
（6）Without original packaging or serious damage to the original packaging
（7）Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.
（1）Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.
（2）You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.
（3）Any additional service on the order will NOT be refunded for the general return, including doorway drop-off, room of choice drop-off and white glove delivery.
（4）At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.
（5）You would need to cover the return shipping cost if there are no quality issues involved.
（6）We could provide prepaid label(s) for the return in certain regions, the return shipping fee will be deducted once the item has been returned. If we are not able to provide a prepaid return shipping label,you would need to arrange the retrun yourself.
（1）Upon receipt, please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.
（2）All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame. Please note that we do not cover the repair fee if unauthorized handyman services were hired.
Damaged items means items that have been damaged in shipping.
To help you efficiently, please report to customer service about the damaged product within 3 business days after you received the item and do not discard the damaged item&its packaging. See I Receive a Damaged Item for further details.
Undeliverable and Refused Package
If the delivery attempt is unsuccessful for reasons such as refusal, invalid address, or lack of signature, resulting in reshipment or cancellation, you will be responsible for the additional handling and shipping fees that might occur.
Email: support@housegent.com
Tell: (909) 713 4723
The Silence Mid Century Modern Sideboard offer a magnificent journey through Portuguese heritage, enveloping you in a tapestry of history and artistry. This architectural sideboard is adorned with Azulejos, traditional hand-painted tiles that represent one of the most emblematic artistic forms of Portuguese culture. These tiles vividly depict various scenes from the country's Age of Discovery. Centuries of history are encapsulated within each panel, each layer enhanced by vertical mirrors on the sides. When the two doors swing open to reveal the smooth gold leaf interior, the narrative of rich heritage continues. The classical decorations evoke the interiors of churches and opulent buildings, with many depicted figures caught in moments of silent contemplation, as if each holds an untold story, thus inspiring the name "Silence." Transparent glass shelves on the sideboard’s two separate sections add a functional elegance. With its entire back also hand-painted, the Silence sideboard commands a central place in even the most sophisticated rooms, celebrating the enduring custom and unique tradition aimed at creating unparalleled design pieces.
The sideboard is lined with hand-painted tiles. Inside, there is one door and four drawers, each lined with gold leaf. It includes two shelves made of bronzed glass.
Hand-painted tiles, gold leaf application, and glasswork.
Leaf gilding; hand-painted Azulejo tiles; lacquering.
● Width: 162 cm (63.8 ")
● Depth: 58 cm (22.8 ")
● Height: 90 cm (35.4 ")
● 1-Year Limited Warranty
● Custom colors are available, please contact customer service
● Lead Time: 70-90 Days
● This product is hand-painted and needs to wait for it to dry before it can be painted and set, so the customization time may be delayed by about 10 working days.
We offer design services tailored to your needs, as well as the scope, timeline, and budget of your project. This structure is extremely flexible, allowing us to scale to any project size—whether large or small, indoors or outdoors—and work at the pace you require anywhere in the world. HG members can enjoy all interior design services free of charge.
Each project is unique and begins with your ideas about taste, comfort, and lifestyle. After you request a consultation, we will match you with an expert designer and schedule an initial conversation to deeply understand your lifestyle and vision. Through a process of discovery and collaboration, we will explore possibilities for transforming your space.
After defining the scope of your project, we will conceptualize the overall creative direction. To lay the foundation for the success of the project, we will develop a design brief and identify key elements. During this registration stage, we will present the design concept, color palette, and preliminary floor plans.
Once we reach an agreement on the design concept with you, we will proceed to develop and refine it. Our rigorous approach includes reviewing all elements of your project from the perspective of our design spirit and hierarchy, creating spaces that reflect balance, symmetry, and proportion to achieve harmony.
We are now ready to present our design proposal to you. This comprehensive presentation will include technical AutoCAD floor plans, elevations, product selections, and options for materials and finishes. Together, we will confirm the final design and subsequent steps.
This is when your design vision becomes reality. After finalizing all details and logistics, our project manager will coordinate a white-glove delivery.
Our project manager will work with your architect and contractor to ensure that everything is installed according to the provided specifications.
Service Time:
24 hours a day (Monday to Sunday)
TEXT: 909 713 4723
Email：support@housegent.com
Address:6333 East 56th Avenue, Commerce City Colorado 80022, United States
Custom sizes and finishes&materials are available.
Service Time:
24 hours a day (Monday to Sunday)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (10 to 15 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to nearly any address in the world. Please note that some restrictions may apply to certain products, which cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Estimated delivery dates will appear on the shipping quotes page, depending on the carrier you select. Rest assured, a dedicated representative will be in touch with you to discuss all details one-on-one.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Regarding custom products, a specialist will be in touch from the moment you express interest, ensuring all details and considerations are thoroughly communicated to save you unnecessary time. At Housegent, the customer always comes first.
For detailed return and exchange policy information.
We utilize the same materials, colors, sizes, and production processes. We own our factory to produce and manufacture these furniture pieces and lamps.
We closed all our offline stores in 2020 to focus on online sales, significantly reducing our costs. Our products come directly from our own factories, allowing us to maintain reasonable prices while ensuring the highest quality standards.
You can request a refund after receiving the product, but you will need to return it to our designated address at your own expense. We will initiate the refund process after confirming the product is problem-free, deducting our shipping costs and refunding the principal amount.
Yes, we provide free replacement parts for any defects due to shipping or manufacturing errors. However, you must provide photos and videos as proof of the defect.
We recommend checking that all parts of the furniture and lamp are complete one week before installation. Our products are designed for easy installation that an average electrician can handle. If you encounter insurmountable issues during installation, please contact our customer service for assistance. Note that violent operations are prohibited unless there is a viable solution.
We support full refunds for quality-related issues (photo evidence required). Additionally, we offer the following options:
We can send you a replacement product.
If you no longer like the product, we will issue a full refund.
We choose the shipping method based on the package size of the product. Packages under 40 inches are usually shipped via courier with a delivery time of 9-14 days. Packages over 40 inches are generally sent by sea freight, taking 23-29 days. For special products, our customer service will contact you to determine the timing.
8.How long does it take to get shipping information?
After processing, the product is handed over to the logistics provider. It generally takes 1-3 days to receive logistics information after the product has been transferred.
Bronze and black are distinct colors. If you need pure black, please confirm with our customer service as the production processes differ.
If your ceiling is very high, you need to confirm the length of the rods, cords, and chains with our customer service.
Our customizable furniture and lamps primarily allow buyers to choose the size, finish, and type of metal. If you're interested in our available options, you can preliminarily explore our FINISHES & MATERIALS page. For any queries or specific requests, please contact us.
Absolutely, we can almost offer a lifetime warranty. We typically define a specific warranty period for each product, during which we will handle any product issues free of charge, excluding damage from malicious destruction.
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