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LOCAL ON-SITE REPAIR SERVICE — providing professional repair for any damage during shipping or regular use.
We are committed to the quality, beauty, and resilience of every Housegent piece you bring into your home, and warrant our collections to be free of defects in material and craftsmanship. Please see our Limited Warranty for details.
Housegent collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
| Product Content | Handling Method |
|---|---|
| Metal components | Avoid prolonged exposure to corrosive liquids, which can cause oxidation and damage. Regularly clean metal surfaces with a mild, pH-neutral cleaner and dry thoroughly to maintain their appearance and integrity. Do not use abrasive materials that can scratch the metal finish. |
| Artisan-crafted furniture made from natural wood | Occasionally wipe lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to maintain optimal finish. Follow all cleaning product instructions carefully. Do not overapply. Immediately wipe up spills with a soft, dry, undyed cloth to prevent moisture damage (e.g., water rings). Avoid using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these may damage finishes and surfaces. Keep indoor furniture away from direct sunlight and sources of heat or moisture to prevent cracking or fading of finishes. Lift, don't drag, wood furniture when moving to avoid loosening joinery and damaging the piece. Ensure furniture is positioned on a level surface to prevent warping of the frame. Avoid leaning back in chairs and using chair stretchers or table pedestals as footrests. |
| Home Performance Fabrics | Spot-clean using clear, mild detergent and water. Avoid bleach. For tough stains, gently scrub with a soft brush. Blot with a clean towel, rinse thoroughly; air-dry. |
| Cary Linen Performance Fabrics | Spot-clean using water-free cleaning solvents only. Do not use water or dry clean. |
| Lacquered wood surfaces | Occasionally dust with a soft, dry cloth and use non-wax furniture polish to keep finishes looking their best. |
| Upholstered furniture | Clean using a clean, absorbent, undyed cloth with a blotting motion. Blot from the outside towards the middle of the soiled area to prevent ring formation. Never scrub. |
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Contact Us Anytime
Email: support@housegent.com
Phone: +1(231) 366 5753
Whatsapp: +(86) 183 7066 9467
White Glove Service
Following heavy storms, our artisan partners in Mexico search the forest for fallen trees of Mexican ash, salvaging as many as they can. Each log is oyster-cut, arranged, and stained by hand, united with fragments of sustainably grown European ash burl to create incredible, mosaic-like surfaces. Bases crafted from naturally oxidized metal add the perfect contrast, together forming the rustic beauty of our remarkable Polanco Collection.
Width 42"
Depth 19.75"
Height 68"
WEIGHT 324 LBS
Drawer 1 width 15"
Drawer 1 depth 14.75"
Drawer 1 height 5.75"
Drawer 2 width 15"
Drawer 2 depth 14.75"
Drawer 2 height 5.75"
● A hand-applied. reactive finish highlights the natural beauty and tonality of the wood. An acrylic lacquer is then applied for added protection.
● Oyster-cut wood may display cracks and other organic features. including scorch marks. water stains. and natural graining. that will not affect the quality or performance of your piece.
● Bases are crafted from steel panels left out in the elements to weather. developing a rich patina of dimples and speckles as they age.
● This collection is artisan-crafted from natural materials with hand-applied finishes. Individual pieces may vary in color. pattern. shape. and texture. making each truly unique.
Handcrafted from oyster-cut fragments of salvaged Mexican ash and sustainably harvested European ash burl.
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