White Glove

White Glove Delivery Service

Our professionally trained delivery team will unpack, inspect, assemble, and place your furniture in the room of your choice, as well as remove all packaging and debris. This service includes furniture, larger décor, uniquely shaped items, and items too fragile to ship through Small Parcel Delivery.

What to Expect with White Glove Delivery Service

Preparing for Delivery

  • You are responsible for ensuring furnishings fit in desired rooms, as well as through doorways, stairways, elevators, and hallways. Please see our Measuring for Furniture Delivery Guide. These are guidelines and do not guarantee your furniture will fit.
  • Please verify that the room of your choice is suitable and cleared of existing furniture, as our delivery team cannot move or dispose of existing items.
  • If you live in a high rise or condominium requiring a Certificate of Insurance, please contact us after placing your order.

Scheduling Delivery

  • In Stock: We will contact you within 5 business days after the product arrives at our U.S. warehouse (nationwide delivery time: 15–20 business days) to arrange a delivery appointment.
  • Deferred Delivery: Delivery will occur once all items become available and ready to ship. We will contact you once your items arrive at our warehouse.
  • We can only hold merchandise in our warehouse for 60 days. After that period, full payment is required and delivery must be scheduled.

Delivery Day

  • An adult 18 years or older must be present to accept and inspect delivery.
  • Furniture will be unpacked, assembled, and packing materials removed (excludes lighting, mirrors, wall art, heat lamps, and fountains).
  • Items such as lighting, mirrors, and wall art will not be installed. Our team cannot install electrical equipment or wall-mounted items.

Deliveries to Alaska, Hawaii, Canada, U.S. territories, and international destinations require custom quotes. Order subtotals must be $6,500 or more. Please contact support@housegent.com or call +1(231) 366 5753 for details.

White Glove Service – Information Needed Before Quotation

To provide you with an accurate White Glove Service quote, please confirm the following details in advance:

Information Needed Before Quotation — Checklist
Delivery Address Type (choose one)
Residential Commercial
Stairs and Floor Access
Floors:     Entrance steps:  
e.g., basement / second floor / three steps at entrance
Truck Accessibility (choose one)
Can park at entrance Needs alternative parking
Entryway Conditions
 
Any narrow hallways, low ceilings, tight turns, or obstacles?
Placement Inside Your Home
 
Where to place and approx. distance from entrance (e.g., basement near front door).
Service Level Requested (tick all that apply)
Delivery to room of choice
Unpacking & removal of packaging
Placement at designated location
This checklist is for clarity only (no submission). Share the details with our team when requesting a quote.

White Glove Delivery Fees

Fees shown below are for reference purposes only. Final pricing will be confirmed based on delivery address, order details, and logistics quotation. For oversized items exceeding 2.2 meters, customers must have unloading capability at the delivery location. Additional handling fees may apply if assistance is required.

Delivery Area Estimated Range
Local Delivery Areas From $239 (quotation required)
Extended Delivery Areas From $339 (quotation required)
National Delivery (excludes Alaska & Hawaii) $339–$539 (based on location & quote)
⚠️ Note: Delivery fees are indicative only. Final pricing depends on your address, order specifications, and logistics quotation.