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We are committed to the quality, beauty, and resilience of every Housegent piece you bring into your home, and warrant our collections to be free of defects in material and craftsmanship. Please see our Limited Warranty for details.
Housegent collections are crafted by artisans from around the world and are expertly designed to withstand everyday use. However, as even the best-made furnishings and décor are not indestructible, normal wear and tear will reflect use and care.
| Product Content | Handling Method |
|---|---|
| Metal components | Avoid prolonged exposure to corrosive liquids, which can cause oxidation and damage. Regularly clean metal surfaces with a mild, pH-neutral cleaner and dry thoroughly to maintain their appearance and integrity. Do not use abrasive materials that can scratch the metal finish. |
| Artisan-crafted furniture made from natural wood | Occasionally wipe lacquered wood surfaces with a soft, dry cloth and non-wax furniture polish to maintain optimal finish. Follow all cleaning product instructions carefully. Do not overapply. Immediately wipe up spills with a soft, dry, undyed cloth to prevent moisture damage (e.g., water rings). Avoid using abrasives, harsh, corrosive chemicals, or care products containing ammonia or silicone, as these may damage finishes and surfaces. Keep indoor furniture away from direct sunlight and sources of heat or moisture to prevent cracking or fading of finishes. Lift, don't drag, wood furniture when moving to avoid loosening joinery and damaging the piece. Ensure furniture is positioned on a level surface to prevent warping of the frame. Avoid leaning back in chairs and using chair stretchers or table pedestals as footrests. |
| Home Performance Fabrics | Spot-clean using clear, mild detergent and water. Avoid bleach. For tough stains, gently scrub with a soft brush. Blot with a clean towel, rinse thoroughly; air-dry. |
| Cary Linen Performance Fabrics | Spot-clean using water-free cleaning solvents only. Do not use water or dry clean. |
| Lacquered wood surfaces | Occasionally dust with a soft, dry cloth and use non-wax furniture polish to keep finishes looking their best. |
| Upholstered furniture | Clean using a clean, absorbent, undyed cloth with a blotting motion. Blot from the outside towards the middle of the soiled area to prevent ring formation. Never scrub. |
Housegent offers free shipping on all orders.Please make sure that the shipping address you fill in is accurate, changing your address will be a hassle.
Total delivery time includes factory processing time as well as shipping time.
Due to changes in U.S. tariff policies, we currently do not have stock available, the item is currently out of stock. Rest assured, we can still produce it with the same craftsmanship; we just ask for your patience.
Processing time: 2 - 6 weeks
Delivery time: 5 - 7 weeks
Courier: Matson, Fedex, CN, UPS, UPS, DHL
If you need expedited shipping for extra charge, please contact customer service.
For more shipping information ,please read Shipping Policy
After receiving the goods, if there is any quality problem, we provide 30 natural days free return and exchange service.
Please take photos or videos as evidence and contact customer service to deal with it.
Returns for personal reasons other than quality problems require payment of shipping costs to deliver the goods to the designated address provided by us.
We will give you a refund after deducting the production cost and the cost of shipping our first shipment to you. (the production cost is usually 25% of the order amount).
Refund: 7-10 days to arrive your card
We will refund you through your previous payment channels.
For more details, please read Return and Exchange Policy
Our contact information:
Email: support@housegent.com
Phone: +1(231) 366 5753
Whatsapp：+(86) 183 7066 9467
What to expect with White Glove Delivery Service
Our professionally trained delivery team will unpack, inspect, assemble, and place your furniture in the room of your choice as well as removing all packaging and debris. This service includes furniture, larger décor, uniquely shaped items, and items that are too fragile to ship through Small Parcel Delivery. Please see our White Glove Details for more details
Luca Moretti's design for the Lunara series is inspired by the movement of star orbits, hexagonal spokes combined with round crystal glass to interpret the beauty of the geometry of the universe.
● 36"
Chandelier Body: 36" diam., 5¾"H
Minimum Height: 15"
Maximum Height: 156"
Canopy: 4½" diam., ¾"H
Rods: two 6", four 12", two 18"
Cord: 15'L
Weight: 38 lbs.
● 48"
Chandelier Body: 48" diam., 5¾"H
Minimum Height: 15"
Maximum Height: 156"
Canopy: 4½" diam., ¾"H
Rods: two 6", four 12", two 18"
Cord: 15'L
Weight: 53 lbs.
● 60"
Chandelier Body: 60" diam., 5¾"H
Minimum Height: 19"
Maximum Height: 156"
Canopy: 4½" diam., ¾"H
Rods: two 6", four 12", two 18"
Cord: 15'L
Weight: 66 lbs.
● 2-Tier 60"
Chandelier Body: 60" diam., 22"H
Top Tier: 60" diam., 5¾"H
Bottom Tier: 36" diam., 5¾"H
Minimum Height: 60"
Maximum Height: 156"
Canopy: 4½" diam., ¾"H
Rods: eight 6", sixteen 12", eight 18"
Cord: 12'L
Weight: 112 lbs.
● Bulb Specifications:
Number of bulbs: 36 to 108
Max Wattage: 4.5W each
Bulb Type: G8 bi-pin base bulb
Bulb Included: Yes
Dimmer Capability: Compatible with dimmer switches
Adjustable stem: Made of connectable segments for custom lengths
Mounting Location: Can be mounted on vaulted ceilings
Weight: 48", 60", 2-Tier 60" pendant lights weighing more than 50 pounds cannot be installed alone in a standard socket box and require additional support
Voltage: 110-120V, in line with US and Canadian market standards
UL certification: Certified to moisture-resistant UL electrical standards, suitable for indoor use, such as bathrooms and other places prone to moisture, and sheltered outdoor areas
● Installation requirements
Installation method: hard wiring
Installation service: Professional assembly and installation by a licensed electrician is required, and delivery service does not include assembly or installation
● Cleaning and maintenance
Cleaning method: wipe with a soft damp cloth
Precautions: Avoid using detergents and abrasives to avoid damaging the surface
● Frame Material:
Solid brass with a lacquered polished brass or bronze finish
Stainless steel with a polished nickel finish
Shade Material: K9 crystal, used to make optical lenses and prisms
Frame crafted of solid brass with a Lacquered Burnished Brass or Bronze finish, or stainless steel with a Polished Nickel finish
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